Thanks for shopping at Cartoonify Me. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Due to the custom nature of our portraits, they are not eligible for returns or exchanges.
We do offer free minor revisions to your design prior to printing and are always willing to work with you to create the perfect portrait. Instructions not mentioned at the time your order is placed may result in additional charges.
Final sale items and gift cards are also not eligible for return or exchange.
You can initiate a return by clicking here.
Cancellations
We only accept cancellation requests within 1 hour of placing your order. After 1 hour, your order is sent for processing and cannot be modified or canceled.
Damages
If your order arrives damaged in any way or is incorrect, please contact us within 7 days from receiving it at hello@cartoonifyme.com with your order number in the subject line and a photo of the item’s condition. We will work together to resolve the situation.
If you have any further questions or need assistance with the above, please contact customer support at hello@cartoonifyme.com.